See what our satisfied clients have to say about us.

Going to Vanilla for facial has always been something I look forward to every month. VANILLA's dedicated beautician takes care of my skin for me.

I also like the products she uses particularly Soft Water and Hydro Dew. Soft Water helps to tone my skin gently and Hydro Dew keeps my skin well moisturized and yet it's not too oily.

Jerene Chim (Teacher)

since 2004

I remember back then when I had a serious acne problem and had to receive treatment from Vanilla twice a week. Shortly after two months, my acne problems were totally healed with the help of their in-house products. I can use their products without any worries.

Products that I have been using includes eye gel, hydro dew, shimmer (sun block), cleanser and various ampoules and masks. The treatments that I have received were Ultra Beamy, NB500 and one of my favorite mask treatment is the golden mask. Thank you for your wonderful service, sharing your expertise in this industry and for the prompt updates of your promotions that are available.

Xueling (Account Assistant)

since 2007

I'm confident in VANILLA's service because many years ago, I caught skin irritation. The VANILLA's professional staff treated me with attentive care. I recovered from the skin irritation and I continued further treatment and skincare till now.

I thank God for leading Vanilla in the beauty industry taking care of customers. May God bless Vanilla.

Tan Teong Hoo

since 2002

I walked into Vanilla and have not regretted since 2009.

Carine Yap (Teacher)

since 2009

I am writing this letter to express my appreciation for your staff, for their excellent customer service. I like their professionalism, advises of your new launch of products and their patience. They handle customers with warm and accommodating attitude.

I think this is the kind of attitude customers want to see and have been with VANILLA since 2004.

Karine Ng (Admin)

since 2004

I like VANILLA because of the friendly staff and the good service they provide. The facial packages address my specific skin problems well and helps to rectify them.

I also like VANILLA's extensive range of facial products as they are suitable for my skin type and its gentle on my skin.

Evelyn Yeow (Teacher)

since 2008

My experience with Vanilla has always been a pleasant one. The staff is very friendly and we have built a close relationship over these years.

I like using their products especially the Aloe Vera ampoules and Dew Expert mask. They help to hydrate and calm my sensitive skin. As it is a leave-on mask, it is hassle-free whenever I need to use it.

Judith Chim (Executive)

since 2003

It's the great service from the beauty therapist and good products from Vanilla that I am a customer of Vanilla for the past 8 years since Year 2008.

Great service, attentive, friendly, warm, very experienced in recommending best treatment for me. I feel totally at ease with the staff and am assured my face is well taken care of under their skillful hands.

Lydia Lim (Accountant)

since 2008

Before going to Vanilla, my face used to look dull and tired all the time. Vanilla helped my complexion to improve and shine brighter. Their staffs are very patient, friendly and highly experienced facial therapists. Knowing that I have difficulties choosing which facial I would like to have, their staff always recommends the right facial that I need best on that day. This saves me the hassle from choosing.

I find myself always leaving Vanilla as a happy customer.

A good massage is always given after every session. All products from Vanilla such as these hydrating and caviar ampoules has proven to be effective for my dry skin. Vanilla has truly been a great help in making my skin healthy. I strongly recommend Vanilla to any new customers!

Ruth Hannah Das (Teacher)

since 2014

I had the pleasure of being Vanilla's customer and I never felt so comfortable when I go for beauty treatments before. Vanilla's therapists are very experienced with both outstanding skills in beauty therapy as well as personalities. They are definitely an asset to the company as I believe many customers would agree that they enjoy every beauty session with them.

Vanilla therapists always performed their best and never have I felt that the session was uncomfortable. I will definitely recommend Vanilla to my friends. Thank you Vanilla for all the beautiful experiences and I look forward to many more years with you.

Cheryl Tan

since March 2015